Privacy Policy

 

Effective Date: 6 November 2023

 

This Privacy Policy describes how TeacherHQ.co.za (“Website,” “we,” “us,” or “our”) collects, uses, and protects personal information in accordance with the Protection of Personal Information Act, 2013 (POPI Act) and other applicable South African data protection laws.

 

  1. Personal Information

We may collect the following types of personal information:

Contact Information: Name, email address, phone number, and postal address.

Account Information: Usernames, passwords, and other credentials.

Usage Information: Information about your use of the Website, including browsing history, search queries, and interaction with our services.

Communications: Records of correspondence with us, including emails and chat messages.

User-Generated Content: Any content you voluntarily submit to the Website, such as reviews, comments, or other contributions.

 

  1. How We Use Personal Information

We may use personal information for the following purposes:

To provide and maintain the Website’s services.

To personalize and improve your experience on the Website.

To communicate with you about your account, transactions, or services.

To respond to your inquiries and provide customer support.

To send promotional offers and updates with your consent.

To comply with legal obligations and enforce our terms and policies.

 

  1. Disclosure of Personal Information

We may share personal information with:

Service Providers: Third-party service providers who assist us in providing the Website’s services.

Legal Authorities: To comply with legal requirements, respond to lawful requests, or protect our rights and interests.

Business Transfers: In the event of a merger, sale, or transfer of all or part of our business.

 

  1. Security

We take reasonable measures to protect personal information from unauthorized access, disclosure, alteration, or destruction.

 

  1. Your Rights

You have the following rights under the POPI Act:

Access: To request access to your personal information.

Correction: To request correction of inaccuracies in your personal information.

Erasure: To request the erasure of your personal information.

Objection: To object to the processing of your personal information.

 

  1. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your use of the Website.

 

  1. Changes to this Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal, operational, or regulatory reasons. We will post the revised policy on the Website with the effective date.

 

  1. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at: hello@teacherhq.co.za

 

By using TeacherHQ.co.za, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this policy, please do not use our Website.